1. What payment methods do you accept?
We accept SEPA bank transfer (EU IBAN) and PayPal.
👉 For details, see Guarantees & Secure Payment → https://mindolle.com/guarantees-secure-payment
2. How fast is the delivery?
- EU delivery: 3–7 business days
- Korea → EU: 7–20 business days
👉 See full info: Guarantees & Secure Payment → https://mindolle.com/guarantees-secure-payment
3. Can I return or exchange an item?
Yes, returns are possible if the product is damaged, defective, or incorrect. Please contact us within 5 days of receiving your item.
👉 Read more: Refund Policy → https://mindolle.com/refund-policy
4. Are your products authentic and safe?
Yes ✅ All products are 100% authentic and sourced from trusted Korean suppliers.
👉 Browse our guarantees: Guarantees & Secure Payment → https://mindolle.com/guarantees-secure-payment
👉 Learn more about us: About Us → https://mindolle.com/about-us
5. Do your products suit sensitive skin or women 40+?
Absolutely. Our skincare is specially curated for mature, sensitive, and age-conscious skin.
👉 Learn more: About Us → https://mindolle.com/about-us
6. How can I contact you?
For any questions, please write to us.
👉 Contact here: Contact Us → https://mindolle.com/contact-us